A SECOND CONSECUTIVE STEVIE CUSTOMER SERVICE AWARD FOR WebCE
DALLAS, TX, March 09, 2023 /24-7PressRelease/ — WebCE®, a leader in continuing education service and support, has been named a winner of the Bronze-Level Stevie® Award in the Customer Service Department of the Year category for the second consecutive year during the 17th annual Stevie Awards for Sales & Customer Service.
The 2023 Stevie Awards, a top honor for customer service professionals, considered more than 2,300 nominations from organizations of all sizes and in virtually every industry across 49 nations and territories. WebCE was one of ten Bronze Stevie Award winners in the Customer Service Department of the Year (All Other Industries) category.
The WebCE Support Services team, led by Jordan Smith, implemented several original approaches to improve both the quality of their support and, as a result, customer satisfaction—an effort again recognized by the Stevie Awards. WebCE was also a 2022 Bronze-Level Stevie Award winner in the same category.
“Our primary focus as a support team is to guide customers through their individual professional education needs,” Smith said. “After a year implementing new approaches to improve our support, I’m proud of our team’s dedication and this well-earned recognition for their continued effort.”
In fact, WebCE’s internal data reveals 9 out of 10 customers would rate our service as excellent and would recommend WebCE to others looking for continuing education.
The 2023 Stevie Judges agreed, writing, “The WebCE team has secured some excellent credentials and customer feedback” due to their “excellent customer service.”
Feedback received from the 2023 Stevie Award judges also highlighted the new efforts WebCE’s Support Services team implemented, noting the team “definitely achieved a lot” and “has laid out the right processes and technologies in place to grow even higher.”
“Keep up the good work,” the Stevie Judges said.
The Stevie Awards is among the world’s premier business awards and includes eight awards programs, among them the prestigious American Business Awards® and International Business Awards®. Founded in 2002, The Stevie Awards aims to “honor and generate recognition of the achievements and positive contributions of organizations and working professionals worldwide.”
“The nominations we received for the 2023 competition illustrate that business development, customer service, and sales professionals worldwide, in all sorts of organizations, have continued to innovate, thrive, and meet customer expectations,” said Stevie Awards president Maggie Miller. “The judges have recognized and rewarded their achievements, and we join them in applauding this year’s winners for their continued success.”
Results were revealed during the awards gala held Friday, March 3 in Las Vegas.
Details about The American Business Awards® and the list of 2022 Stevie winners are available at www.StevieAwards.com/ABA.
About WebCE
WebCE is an industry leader in online education and training for business professionals across five industries including Insurance, Financial Services, Tax & Accounting, Real Estate, and Funeral. Founded in 1997, WebCE has delivered millions of online continuing education, exam prep, and training courses to professionals nationwide. For more information, visit www.WebCE.com.
About the Stevie Awards
Stevie Awards are conferred in eight programs: the Asia-Pacific Stevie Awards, the German Stevie Awards, the Middle East & North Africa Stevie Awards, The American Business Awards®, The International Business Awards®, the Stevie Awards for Women in Business, the Stevie Awards for Great Employers, and the Stevie Awards for Sales & Customer Service. Stevie Awards competitions receive more than 12,000 entries each year from organizations in more than 70 nations. Honoring organizations of all types and sizes and the people behind them, the Stevies recognize outstanding performances in the workplace worldwide. Learn more about the Stevie Awards at http://www.StevieAwards.com.
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