DealerTag-X – Add the X factor to your dealerships Customer eXperience and enable a seamless “Living Room to Showroom” customer journey
LAS VEGAS, NV, March 16, 2018 /24-7PressRelease/ — Tagrail will be launching a new version of their acclaimed DealerTag software, titled DealerTag-X, that can run on any existing windows, Mac desktops or any tablets (Apple iPad, Microsoft Surface, Samsung Galaxy). DealerTag-X is fully integrated to the Tagrail Digital Retailing Platform, any deal worked online or at home by the customer will be available on DealerTag-X showroom app for the sales consultants or managers to review. The salesperson can also start the deal in the showroom using DealerTag-X. The software is fully integrated into your CRM and no lead will be lost during the customer engagement. It works with your existing sales process of, meet and greet, customer interview, needs assessment, lead collection, test drive tracking, trade-in info, penny perfect payments for penciling, credit application integration and F&I menu presentation.
Kiran Karunakaran, CEO of Tagrail, believes that the Tagrail approach is uniquely powerful. “Most of the digital retailing platforms available in the market looks at the customer journey as an Outside-In process from the dealer website to the showroom. DealerTag-X makes it a bi-directional process. Any customer who has already spend time at the dealership but did not purchase can be engaged back online and they can complete the transaction at the comforts of their living room.” – he added.
“This will complete our vision of a LivingRoom to Showroom experience. Consumers can start the transaction from the comfort of their living room, via our Digital Retail Platform and complete the transaction at the dealership via the DealerTag-X app,” says David Luce VP of Sales.
Unleash the productivity of your sales team and provide them the freedom to manage customers from anywhere in the dealership. Come see us at Booth 730N for a new Showroom and online experience that you will love!!
TagRail CEM brings back joy to visiting an auto dealership. Delivering a great experience is hard work. DealerTag makes it more manageable by helping dealerships systematically engage everyone: your customers, your front line, and your leadership. Offering mobile tools for engaging, tracking, and monitoring workflows throughout the dealership, TagRail brings modern business process management and oversight to automotive retail. www.tagrail.com, [email protected]
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